Support

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CB Pacific is a GE Certified Support Provider

The CSP program was created by GE to ensure that channel partner support persons maintained the same level of proficiency with the software and hardware products as the internal GE support staff.

When dealing with a CSP the customer is ensured that they are interfacing with software support professionals who are connected with GE's latest support information, and a network of CSP's around the world that can be utilized to solve issues with GE Intelligent Platforms products.

The GE CSP Program teaches and tests eligible channel partner personnel on specific software and hardware products so that they may obtain certification by GE as a certified partner. CSP's are required to maintain their credential by passing the CSP exams annually. 

If your GE software is currently covered on Globalcare, CB Pacific is your first contact for technical support issues.  Normally, we have the expertise to get you back up and running.  If we cannot help you, we will create a case and put you in contact with the right GE technical support division