The CSP program was created by GE and Emerson to ensure that channel partner support persons maintained the same level of proficiency with the software and hardware products as the internal GE and Emerson support staff.

When dealing with a CSP the customer is ensured that they are interfacing with software support professionals who are connected with GE and Emerson’s latest support information, and a network of CSP’s around the world that can be utilized to solve issues with GE Digital and Emerson Machine Automation Solutions.

The CSP Program teaches and tests eligible channel partner personnel on specific software and hardware products so that they may obtain certification by GE and Emerson as a certified partner. CSP’s are required to maintain their credential by passing the CSP exams annually.

If your GE and Emerson software is currently covered on Globalcare, CB Pacific is a supplier of instrumentation, valves and automation products and is a service provider to the industrial marketplace. Since our inception in 1994, our employees have committed themselves to setting consistently high standards for industrial solutions. The manufacturers we represent rank among the foremost developers of new technology in the world. CB Pacific is your first contact for technical support issues. Normally, we have the expertise to get you back up and running. If we cannot help you, we will create a case and put you in contact with the right GE and Emerson technical support division.